Job Description

Job Description

Job Description

Company Description

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive.

Fairmont Orchid is an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon. Hawai‘i’s warmth and serenity are reflected throughout the design of our family-friendly hotel accommodations with spacious guest rooms, suites and the exclusive Fairmont Gold concierge floor.

Resort amenities include our Spa Without Walls, a 10,000-square-foot oceanfront pool, cultural activities, onsite restaurants, access to world-class golf, a 24/7 fitness center and a 10-court tennis pavilion. Inspired by culture, well-being and genuine aloha, Fairmont Orchid welcomes you to experience authentic Hawai‘i.

What is in it for you:

• Premium preferred provider medical/drug/vision benefits at competitive prices.
• We put you first & value you with employer paid coverage for group life and accidental insurance coverage (1x annual salary) + Coverage is available for your ‘ohana!*
• We believe that hospitality has the power to unlock a better tomorrow with our 401(k)/retirement saving plan & matching program.
• Don’t just live in the moment – own your moment with 15 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately*
• Incentive Bonuses are available to inspire creativity & dedication to deliver exceptional experiences. 
• We go the extra mile by offering 50% discounts at hotel restaurants, 50% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls.
• We are globetrotters taking advantage of our Travel Program with unlimited employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)*
• Complimentary food & beverage on property

What you will be doing:

Reporting to the Executive Sous Chef, responsibilities and essential job functions include, but are not limited to:

• Lead the day-to-day culinary operations of our Japanese inspired Izakaya restaurant, In Room Dining & Luana Lounge; ensuring exceptional quality, consistency, and presentation in every dish.
• Inspire, mentor, coach, and develop a high-performing culinary team, fostering a culture of collaboration, accountability, and continuous learning.
• Create unforgettable dining experiences by consistently delivering exceptional cuisine and personalized guest experiences.
• Consistently offer professional, friendly, and proactive guest service while supporting our colleagues
• Partner with the Executive Chef and Executive Sous Chef to develop innovative menus, seasonal features, and specialty offerings that showcase creativity and premium ingredients.
• Ensure all culinary brand standards, recipes, preparation methods, and presentation guidelines are executed with precision.
• Conduct daily culinary briefings and communicate service expectations, menu changes, and operational priorities with the kitchen team.
• Collaborate closely with restaurant leadership to maintain open communication regarding guest feedback, service flow, and operational excellence.
• Collaborate closely with Banquet Chef in times of peak event business to assist with production and spearhead the raw program.
• Work closely with In Room Dining team to ensure all amenity drops, room service deliveries & product quality are flawless and compliant with LQA standards.
• Work closely with Sales & Marketing to curate individualized site experiences and custom tasting menus showcasing culinary excellence.
• Monitor food quality, purchasing, inventory, ordering, and cost controls to achieve financial and operational goals.
• Develop schedules and manage labor productivity while maintaining an engaged, high-performing team.
• Ensure all kitchen areas, equipment, and food storage meet the highest standards of cleanliness, organization, food safety, and sanitation.
• Champion a safe workplace by ensuring compliance with all health, safety, and sanitation policies and procedures.
• Perform other duties as assigned.

Your experience and skills include:

• Previous leadership experience in the Culinary field required
• Understanding of Forbes 5 Star environment standards
• Working Knowledge of the HACCP program
• Financial Acumen regarding Food Coat, Labor Management and all relevant financial controls
• Experience in creative sourcing, procurement & product control
• Journeyman’s papers or international equivalent preferred 
• Diploma Certification in a Culinary discipline preferred 
• Computer literate in Microsoft Window applications an asset 
• Strong interpersonal and problem solving abilities 
• Highly responsible & reliable 
• Ability to work well under pressure in a fast paced environment 
• Ability to work cohesively as part of a team 
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Requires good communication skills, both verbal and written

Salary Range: $90,000 - $100,000 USD

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Your team and working environment: Join a collaborative team dedicated to delivering exceptional luxury experiences. You will work alongside passionate Heartists who support one another, anticipate guest needs, and bring our commitment to Make Special Happen to life every day.

Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

About Fairmont Hotels & Resorts: At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you’ll find exceptional work opportunities – throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific – as well as industry leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotel that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleague with fairness & dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award – winning Green Partnership Program. An exciting future awaits!

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-KK2

#AlohaOrchid

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