Job Description

Infrastructure Program Manager

Location: Charlotte, NC (Hybrid)

Experience: 20+ years

Please note, this role is not able to offer visa transfer or sponsorship now or in the future.

Role Summary

We are seeking an experienced Program Manager to lead and govern infrastructure, business, and application-related technology programs. The ideal candidate will be responsible for defining program strategy, coordinating multiple interdependent projects, managing governance, mitigating risks, ensuring compliance, and delivering measurable business outcomes.

This role requires strong leadership, stakeholder management, portfolio governance, and program delivery expertise in complex enterprise environments.

Key Responsibilities

Program Leadership & Governance

• Define program scope, objectives, deliverables, timelines, and success criteria in alignment with business goals.
• Partner with business stakeholders, infrastructure teams, and technology partners to ensure successful program execution.
• Establish and manage program governance, communication plans, reporting structures, and stakeholder engagement.
• Coordinate and manage multiple projects and dependencies within the program portfolio.
• Drive program priorities and strategic objectives while ensuring alignment with business outcomes.
• Ensure consistency in processes, methodologies, tools, and governance practices across all projects within the program.

Program Planning & Execution

• Develop and maintain comprehensive program plans, schedules, and milestones.
• Identify resource requirements and coordinate appropriate skills and expertise required for program delivery.
• Track program progress, monitor KPIs, and ensure timely delivery of milestones and commitments.
• Manage program communications and provide regular status updates to leadership and stakeholders.
• Support project teams and project managers in achieving program objectives.

Risk, Compliance & Quality Management

• Identify, assess, and proactively manage program risks, issues, dependencies, decisions, and action items.
• Implement mitigation strategies and escalation processes to ensure successful program outcomes.
• Ensure compliance with organizational, security, regulatory, and governance requirements across all program components.
• Monitor program controls and quality standards throughout the program lifecycle.

Stakeholder Management

• Build and maintain strong relationships with business leaders, project managers, infrastructure partners, and key stakeholders.
• Clearly communicate program expectations, priorities, risks, and business impacts.
• Facilitate governance meetings, status reviews, and executive communications.
• Ensure business value realization is defined, communicated, measured, and tracked throughout the program lifecycle.

Key Deliverables

Ownership

• Program Plan
• Program Governance Framework
• Program Communication & Coordination
• Executive Status Reports
• Risk & Issue Logs
• Change Logs
• Decision Logs
• Action Trackers
• Program Performance Reports

Contribution / Validation

• Project management deliverables as required
• Governance reviews and reporting
• Portfolio and dependency management activities

Required Skills

• Program Management
• Infrastructure Program Delivery
• Project & Portfolio Management
• Project Planning & Scheduling
• Stakeholder Management
• Scope Management
• Risk & Issue Management
• Governance & Reporting
• Change Management
• Resource Management
• Executive Communication
• Compliance & Security Governance

Required Qualifications

• Bachelor's degree in Information Technology, Engineering, Computer Science, Business Administration, or a related field.
• Proven experience managing large-scale infrastructure, business, or technology transformation programs.
• Strong experience coordinating multiple projects and managing cross-functional stakeholders.
• Excellent written and verbal communication skills, including executive-level reporting.
• Ability to manage program governance, risks, schedules, dependencies, and business outcomes.
• Experience working in global enterprise environments.

Preferred Qualifications

• PMP, PgMP, PRINCE2, Agile, or equivalent certification.
• Experience with infrastructure modernization, cloud transformation, or digital transformation programs.
• Experience working with PMO and portfolio governance frameworks.

Mandatory Skills

• Project Stakeholder Management
• Project Scope & Risk Management
• Project Planning
• Project & Portfolio Management

Applications will be accepted until 10/15/2026

The annual salary for this position is between $110,000- $160,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and is subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contribution
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Things to know before you apply

• Work authorization: Cognizant will only consider applicants for this position who are legally authorized to work in Canada without requiring employer sponsorship, now or at any time in the future.
• Accommodations: If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com with your request and contact information.
• AI in hiring: We use artificial intelligence (AI) tools to help us screen and assess applications more efficiently. Our team performs additional human review and ultimately decides who moves forward in our hiring process.
• Open position: Unless otherwise stated, this job posting is for an open position on our team.
• Language proficiency: We ask that all candidates have basic English proficiency for company-wide communications purposes. For roles based in Quebec, professional English proficiency is required, as you'll deliver services to and collaborate with stakeholders outside the province who may not speak French.
• Inclusion: Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, provincial or local laws.

About Cognizant

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, bridging the gap between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. See how at cognizant.ai or @cognizant.

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